Terms & Conditions

Client Communication

1. This SMS campaign will be used for client communication including appointment reminders, project questions and comments, contract reminders, etc.

2. You can cancel the SMS service at any time. Simply text “STOP” to 850-750-0108. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to contact@osageim.

com .

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

6. For privacy-related inquiries, please refer to our privacy policy.

1. The Process. CRM Setup

i) We will send you an onboarding form to collect business and account information within 3 business days from contract completion

ii) We will work on the initial account setup including domain hookup, email verification, branding integration, etc. Once this is completed, we will work on the initial CRM setup for forms, lists, automation, etc.

iii) When the initial account and CRM setup in complete we will invite you into the account. This is when you will be sent the initial bill and the charge will reoccur on that date every month.

iv) Once payment is received, we will show you around your account via Zoom or Loom videos. We will double check the automation align with your goals and adjust from there.

v) The account will now be yours to manage (unless otherwise specified). We are here to assist you with questions and ready if you have another project you would like to contact out.

2. Schedule – After the onboarding form is completed, it takes and average of 1-2 weeks to setup your account up and turn it over the the Client.

3. Payment - The $97/month payment is for access to the CRM, initial account setup, and tech support for projects the Builder assisted on. If you manage your own account, and require assistance on projects the Builder did not help instate, this will be charged at our hourly rate ($150/hr). The minimum duration is 12 months; afterwards you can continue the $97/month CRM plan, cancel your plan (which will in turn delete your account), or contact the Builder for a new retainer plan. If payment is ever 3 months behind, your account will be disabled until payment is collected. Additional projects inside of the HighLevel account will be contracted as a new project; contact the builder to get a custom plan and pricing for your next project.

4. Confidentiality. During the course of this Agreement, it may be necessary for Client to share proprietary information, including trade secrets, industry knowledge, and other confidential information, to Builder in order for Builder to complete the funnel in its final form. Builder will not share any of this proprietary information at any time, even after the Agreement is fulfilled. Builder also will not use any of this proprietary information for his/her personal benefit at any time, even after the Agreement is fulfilled. I agree to be contacted via text from OsageIM for project related questions, support, and the occasional marketing message.

5. Ownership Rights. Client continues to own any and all proprietary information it shares with Builder during the term of this Agreement for the purposes of the Project. Builder has no rights to this proprietary information and may not use it except to complete the Project. Upon completion of the Agreement, Client will own the final funnel design.

While Builder will customize Client’s funnel to Client’s specifications, Client recognizes that funnels generally have a common structure and basis. Builder continues to own any and all template designs it may have created prior to this Agreement. Builder will further own any template designs it may create as a result of this Agreement.

6. Representations and Warranties. Builder. Builder represents and warrants that he/she has the right to enter into and perform this Agreement. Builder further represents and warrants that he/she has the right to utilize and distribute the designs created for Client and that such designs are not owned by anyone else to Builder’s knowledge. In the event that Builder does not have these rights, Builder will repay any associated damages Client may experience or will take responsibility so that Client does not experience any damages. Client. Client represents and warrants that is has the rights to use any proprietary information, including, but not limited to trade secrets, trademarks, logos, copyrights, images, data, figures, content, and the like that it may provide to Builder to be included in this funnel build. In the event that Client does not have these rights, Client will repay any associated damages Builder may experience or will take responsibility so that Builder does not experience any damages.

7. Disclaimer of Warranties. Builder shall create a funnel for Client’s purposes and to Client’s specifications. Funnel will be designed to perform best on MAC OS Software, iPhone, and tablet. Any alterations made because of window size and breakpoints will be at an additional cost. We optimize for the latest technology and best performance; some older and less desirable technology will not be able to perform as well. BUILDER DOES NOT REPRESENT OR WARRANT THAT SAID FUNNEL WILL CREATE ANY ADDITIONAL PROFITS, SALES, EXPOSURE, BRAND RECOGNITION, OR THE LIKE. BUILDER HAS NO RESPONSIBILITY TO CLIENT IF THE FUNNEL DOES NOT LEAD TO CLIENT’S DESIRED RESULT(S).

8. Limitation of Liability. UNDER NO CIRCUMSTANCES SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY OR ANY THIRD PARTY FOR ANY DAMAGES RESULTING FROM ANY PART OF THIS AGREEMENT SUCH AS, BUT NOT LIMITED TO, LOSS OF REVENUE OR ANTICIPATED PROFIT OR LOST BUSINESS, COSTS OF DELAY OR FAILURE OF DELIVERY.

9. Legal Fees. In the event of a dispute resulting in legal action, the successful party will be entitled to its legal fees, including, but not limited to its attorneys’ fees.

10. Fulfillment Policy: We provide marketing technology services, including but not limited to digital marketing solutions, CRM setup, automation systems, SEO, and other tech-based marketing strategies tailored to your needs. A detailed description of each service package is provided on our website, outlining the scope and deliverables of each service. All payments are processed in USD and will be clearly displayed at checkout. Please ensure you are aware of the currency used before proceeding with payment. For any inquiries or support needs, feel free to contact us at admin@contact.osageim.com or 850-750-0108. We are happy to assist with any questions or clarifications you may need.Due to the nature of our services, we do not offer refunds once the services are rendered. By purchasing our services, you agree to our no-refund policy. If you wish to cancel any ongoing services, please notify us at least 7 days prior to the next billing cycle to avoid further charges. Services will be delivered as per the timeline agreed upon during the onboarding process. We will notify you of any delays or changes in delivery schedules.

11. Legal and Binding Agreement. This Agreement is legal and binding between the Parties as stated above. This Agreement may be entered into and is legal and binding both in the United States, Canada, and throughout Europe. The Parties each represent that they have the authority to enter into this Agreement.